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Senior Specialist/Specialist, Public Relations & Analyst Relations

Epicor Software Corporation
Posted: 01/05/12



We are looking for two very strong writers/communicators -- self starters, able to manage multiple projects and meet deadlines -- to join the Epicor PR and AR team. Reporting to the Director of Public Relations and Analyst Relations, the Senior Specialist (4-6 years’ experience) and the Specialist (2+ years’ experience) will assist in increasing the Company’s visibility through targeted, measurable media relations and industry analyst relations programs, leveraging social media concepts and tools. Cultivating and driving relationships with key media and industry analyst contacts will be primary responsibilities for these positions, in addition to supporting content development such as customer success stories, white papers, contributed articles, speaking abstracts, award submissions and blog posts. All of the above will be applied to ensuring Epicor messaging and positioning are clearly articulated and reinforced, and creating buzz around our business software solutions tailored to the manufacturing, distribution, retail, hospitality, and services industries.


While software industry experience is desired, experience in public relations and industry analyst relations are required, as well as solid knowledge and relevant experience using social media/networking applications. The positions are based in our Irvine office, and will interact directly with our product marketing and sales teams, as well as executive management.


Responsibilities:
  • Assist Director of PR and AR with development and approval cycles for all communications materials, including news releases, customer success stories/case studies, blog posts, executive bios, company backgrounders, media advisories, award and speaker abstracts, and research surveys
  • Responsible for inbound and outbound media and industry analyst requests for assigned industries and/or business solutions
  • Handle inbound media and industry analyst requests in a timely and effective manner including requests for spokesperson or customer interviews, as well as requests for participation in industry research surveys
  • Manage editorial calendar development, pitching and placement for assigned industries and/or business solutions to ensure Epicor participates in appropriate feature articles
  • Respond quickly to sales requests, providing useful information in a timely manner for all requests while staying within analyst firms’ policies
  • With regard to product launch outreach, assist with scheduling pre-briefs with targeted media and industry analysts; help secure analyst quotes and identify analysts willing to speak with reporters
  • Work with marketing team to engage analysts strategically to support marketing efforts including speaking opportunities, report sponsorship for lead generation and webinar participation
  • Write and develop briefing and messaging documents for industry analyst and media tours, trade shows and industry events
Required Skills/Experience:
  • Bachelors Degree required in Communications, Public Relations, Journalism, Marketing or related field
  • Specialist position requires 2+ years’ experience in public relations and/or analyst relations role with a company or agency required, preferably in software/technology industry
  • Senior Specialist position 4-6 years’ experience in public relations and/or analyst relations role with a company or agency required, preferably in software/technology industry
  • Knowledge of public relations and analyst relations best practices and procedures
  • Current, in-depth knowledge of social media trends influencing public relations and analyst relations
  • Existing relationships with key media and industry analysts covering the enterprise software market a plus
  • Exceptional communication, writing, editing, project and relationship management skills
  • Quick learner, must be able to respond to a variety of media, analyst and marketing request with tight deadlines
  • Strong analytical abilities, plus proficiency in all Microsoft Office applications (Word, Excel, PowerPoint, SharePoint, etc.) required
  • Energetic, efficient, resourceful  team player with a strong worth ethic and dedication to excellence
  • Proven track record developing solid relationships with internal team members and external publics
These positions may require up to 25% travel, domestic and international. To apply for either position, please visit www.epicor.com/careers.
 

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